Shipping & Returns

Shipping Policy

Orders placed online will ship immediately within 1-2 business days via UPS Ground.

Return Policy

Your complete satisfaction with your purchase is our goal!

 

Returns

Returns are accepted of new merchandise sold directly from costco.landsdownunder.com within 90 days of receipt of merchandise. The customer is required to contact us to initiate the process either by phone at 800-790-0332 from 8:30 a.m. - 5:00 p.m EST Mon-Fri or email at support@landsdownunder.com.

U.S. Orders

Included shipping applies to UPS Ground retail orders in the continental U.S. only.